Performance Indicators of Indian Railways at Glance
نویسندگان
چکیده
منابع مشابه
Impact of Service Quality Management (SQM) Practices on Indian Railways - A Study of South Central Railways
The main objective of this study is to present a framework developed for assisting Railways to monitor and control the quality of services provided to passengers. The study evaluated the passenger Rail Service quality of Indian Railways by developing SQM (Service Quality Management) model on the basis of SERVQUAL and Rail Transport quality. Three new dimensions (Service Product, Social Responsi...
متن کاملthe role of application of dynamic assessment approach in improvement of iranian efl writing performance at different language proficiency levels
the present study sought to investigate the role of dynamic assessment (da) in improvement of iranian efl writing performance at different language proficiency levels. to this end, after conducting the quick placement test, 60 iranian efl learners were assigned to two groups with different language proficiency levels. in both groups each participant wrote two compositions, one before and one af...
Performance indicators at TUM library
Strategic management relies on more than personal experience and intuition. Performance indicators define the essential factors an institution needs for benchmarking and for monitoring its output and efficiency. They provide the foundation for management decisions concerning the development of an organization and its services. In Germany, the German Library Statistics (Deutsche Bibliotheksstati...
متن کاملFinancial Turnaround of the Indian Railways: A case study
We analyse the factors that led to the turnaround of the Indian Railways from a low performing organisation to a high performing one. Literature on public sector turnaround provides the theoretical underpinnings. Enterprise turnaround is often ascribed to managerial leadership; we found that environmental factors (good luck) also contribute to the success. The implication of our study is that a...
متن کاملComputerised Passenger Reservation System of the Indian Railways
1.1 Highlights Railways did not set out clear milestones or targets for the switch over from BSNL channels to their own OFC network. Even where the zonal railways had chalked out action plans, these were not adhered to and the progress of switch over was very slow. Railways continued to largely rely on hired BSNL channels with recurring expenditure towards hiring of the channels even though the...
متن کاملذخیره در منابع من
با ذخیره ی این منبع در منابع من، دسترسی به آن را برای استفاده های بعدی آسان تر کنید
ژورنال
عنوان ژورنال: Ushus - Journal of Business Management
سال: 2017
ISSN: 0975-3311,0975-3311
DOI: 10.12725/ujbm.38.4